Frequently Asked Questions

How does the free trial work?

The free trial requires no credit card to sign up. During the 30-day trial, you'll have access to all the available features and have a limit of 100 customers. After the free trial period, simply add your credit card details to continue using excitiv.

Can I change my plan later?

Yes, you can upgrade at any time.

What if I decide to cancel?

If you no longer wish to use excitiv, you may cancel at any time. You'll still have access to your paid plan for the remainder of your billing cycle.

Do you offer any discounted plans?

Yes! We offer a non-profit community discount. Contact us to learn more.

What payment methods do you accept?

We accept any major credit card. We offer more options for Enterprise customers.